Youth@Work 2021 - Empowering Changemakers

Youth@Work 2021 - Empowering Changemakers

Workshop Round 1: SHAKING HANDS THROUGH THE PHONE AND THE SCREEN! OVERCOMING THE REMOTE WORK TECHNOLOGY COMMUNICATION GAP USING NEW HUMANISTIC REMOTE COUNSELING STRATEGIES!

A talk by Larry Robbin
Executive Director, Robbin and Associates

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About this talk

We went virtual but we are still using old face-to-face counseling techniques that are not that effective through the phone or the screen. Research from the leading expert on communication, Dr. Albert Meherabian shows that 55% of communication is done through body language. 33% of communication is carried through the way we use our voice. Only 7% of communication comes through the actual words that we use. Because we and youth can't fully read each others body language with remote counseling, these technologies create a communication gap that we did not experience with face to face communication. Youth are not as engaged or focused as they were when we saw them in person. They don’t remember what happens from one remote session to another. We need to learn new ways to use our voice in order to compensate for the deficiencies in reading body language so we can deeply engage the youth we serve. We also need to use new strategies to overcome the lack of connectivity that is inherent in remote work. This innovative workshop is not about using new technology tricks. It is about learning state-of-the-art remote counseling techniques that will help you reach through the phone and the screen so the youth can truly feel and experience the power of the counseling you are providing. The creative approaches presented in this workshop will help you get to new depths of connection with the youth you serve so you can help them make more employment progress in less time. Stop using outdated counseling techniques that are not that effective with the reality of remote work and get a whole new toolbox of approaches specifically designed to help you shake hands with youth through the phone and the screen!

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